How do I get back into my account if I have accidentally locked myself out?

Updated Jan 09, 2017

Sometimes when setting up remote authentication you may accidentally lock yourself out of your account.

Don't worry, it happens to the best of us.

If you need to login to your account using the ScreenSteps login screen after you have enabled remote authentication got to your account url plus /login/normal.

For example, if your account were "myaccount", you would go to:


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