How Identity Providers, domains, sites, and your account are associated

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In ScreenSteps there are different domains associated with your account administration area and each of your sites. For example, your Content Management and Admin Centers, as well as your Primary Site might be accessed through and your other sites might be (or if you are using host mapping with the site) and (or if you are using host mapping with the site).

When a user is logged into ScreenSteps they are logged into a specific domain. Being logged into one domain doesn't mean that you are logged into other domains, even if the domains are associated with the same account.

Each domain used in your ScreenSteps account can be associated with a single Identity Provider.


Each of your sites in ScreenSteps may have an Identity Provider associated with it. If the site is accessed from the domain then the Identity Provider you configure for the site will log users into that domain. If the site has a custom domain name assigned to it, such as, then the Identity Provider will log the user into that domain.


Your ScreenSteps account also has Identity Provider settings. These settings control access to the domain assigned to your company account (e.g. This domain is used to access the ScreenSteps Content Management and Admin Centers where you manage and edit your content and configure your account. It will also be used to access the Primary Site associated with your account unless you have configured a custom domain name for the site.


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