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ScreenSteps  /  Single Sign-on  /  Salesforce

Why can't certain Salesforce users login with Single Sign-on?

Updated Oct 10, 2019

If you find that certain Salesforce users are able to login but others aren't it is most likely that you need to assign additional User Profiles to your ScreenSteps connected app in Salesforce.

See here:

Assign User Profiles to your Connected App in Salesforce

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