If you are an admin on an account, then you can request that an email be sent to you with a link that will log you in one time. This allows you to access your ScreenSteps account again and make any needed Single Sign-on configuration changes.
Requesting this email
- Visit the
/login/sso_bypassurl for your account.- For example, if your account name is
myaccountthen you would visit the following url:https://myaccount.screenstepslive.com/login/sso_bypass
- For example, if your account name is
- The email will contain a link that will log you into your account.
- Note that the link will expire 5 minutes after it is created.
Note: myaccount does not refer to your username. It is the name of your ScreenSteps Account.
Troubleshooting
If you follow the steps above and are unable to log in, try the troubleshooting steps found here: What to do if you request an email with a link to log you in but it's not working
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