1. Remove ScreenSteps Component
1.1. Open Cases Tab
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If you do not yet have any Cases then you should select the "New" button to create one.
1.2. Click to Edit Page
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1.3. Click the Trash Can icon
Click the trash can icon in the upper-right of the ScreenSteps Knowledge Base component to remove it.
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1.4. Click to Save
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2. Uninstall ScreenSteps for Service Cloud application
2.1. Go to Setup
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2.2. Search for "Installed Packages"
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