1. Remove ScreenSteps Component
If you do not yet have any Cases then you should select the "New" button to create one.
How to Uninstall ScreenSteps for Service Cloud
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Salesforce and ScreenSteps
Overview 4
Adding Contextual Help and Search to Salesforce 15
- Installing ScreenSteps for Salesforce
- Tell Salesforce to allow access to ScreenSteps
- Configuring ScreenSteps for Salesforce
- Setting Permissions for "ScreenSteps Home" and "ScreenSteps Visualforce Home" Visualforce Pages
- Setting permissions on the ScreenStepsLiveCache Apex class
- Installing the Visualforce page Home Page Component
- Determining the URL to use in the ScreenSteps Live Home Page Component
- Creating the ScreenSteps Home Page Component
- Adding the Home Page Component to your sidebar
- Changing the ScreenSteps tag used for each Salesforce tab
- Adding a tag for a custom tab or Visualforce page
- Customizing tags based on user profile
- Customizing the ScreenSteps site based on user profile
- Determining the Salesforce instance when using My Domain
- Clearing the Cache
Single Sign-On with Salesforce (SAML) Articles 5
Salesforce Contextual Help Troubleshooting 3
Salesforce Service Cloud Integration 6
- What is ScreenSteps for Salesforce Service Cloud?
- How to Install ScreenSteps for Service Cloud in Salesforce Lightning
- How to Configure ScreenSteps for Salesforce Service Cloud
- How to Add the ScreenSteps Component to Cases Page
- How to Troubleshoot ScreenSteps for Salesforce Service Cloud Errors
- How to Uninstall ScreenSteps for Service Cloud
Other Resources
- Overview of ScreenSteps
- Organizing Content
- Customize Your Site
- Integrations
- Authoring Content
- Admin Tasks
- Permissions
- PDFs
- Contextual Help
- Creating Courses
- Single Sign-on
- Notifications
- Announcements
- Accessibility
- Example Content
- Best Practices
- FAQs
- Course Materials
- Migrating Existing Content to ScreenSteps
- Implementation Guides
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