We treat two areas of the ScreenSteps service differently for browser support:
Content Management and Administration Centers
For the Content Management and Administration centers where you manage and edit content, we support commonly used browsers running on desktop PCs and laptops:
- Google Chrome (latest version) – Windows, macOS, Linux
- Microsoft Edge (latest version)– Windows, macOS, Linux
- Mozilla Firefox (latest version) – Windows, macOS, Linux
- Safari (latest version) – macOS
Published Knowledge Base (KB)
You should not run into an instance where end-users are unable to view your content, even if they are on older browsers. Note that some interactions may not work on unsupported browsers.
For a Published KB (the site where you send your end users to view your content), we recommend commonly used browsers running on desktop PCs, laptops, tablets, and phones:
- Google Chrome (latest version) – Windows, macOS, Linux, iOS, Android
- Microsoft Edge (latest version)– Windows, macOS, Linux
- Mozilla Firefox (latest version) – Windows, macOS, Linux
- Safari (latest version) – macOS, iOS
Foldable Sections, Checklists, and Courses will work on currently supported browsers. They will not work in browsers that are no longer supported such as IE 11.
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