With the new version of ScreenSteps Live we are changing the way that we integrate with the Zendesk knowledge base. You will no longer publish directly to Zendesk from the desktop software. Instead you will connect a manual on ScreenSteps Live to a Zendesk forum. Then when you publish articles to that manual on ScreenSteps Live they will automatically be created on Zendesk. From that point forward each time you update the article on ScreenSteps Live it will update on Zendesk.
The new Zendesk Integration with ScreenSteps Live
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