On May 25, 2018, the EU General Data Protection Regulation (GDPR) will become effective. This document spells out the steps we are taking at ScreenSteps to comply with GDPR and to protect the personal data of you and your customers.
What steps we have taken
Research
- We have consulted with outside legal counsel to understand the legal requirements of GDPR what we must do to comply with GDPR regulations.
- We have performed an internal data audit to document how data is collected, where it is stored, and how it is used.
Updated Privacy Policy
We have updated our Privacy Policy.
Updated DPA
We have an updated DPA that reflects the regulatory and operational changes that we have made in relation to GDPR. If you would like enter into a signed DPA, please contact us at privacy@screensteps.com.
Data Sub-processors
We maintain here a list of a data sub-processors. Where applicable, we have entered into DPA's with each sub-processor.
| Sub-processor | Purpose | Place of Processing |
|---|---|---|
| Amazon Web Services, Inc. | Application hosting | United States |
| Authorize.net | Credit card processing | United States |
| ChargeBee, Inc. | Customer invoicing and payment processing. | United States |
| Google Analytics, Inc. | Application analytics | United States |
| FullStory, Inc. | Customer support and product improvement. | United States |
| Honeybadger, LLC | Application bug reports | United States |
| HubSpot, Inc. | Marketing, customer education and customer communication | United States |
| Intercom, Inc. | Customer support and communication | United States |
| Keen.io | Tracking of end user usage data (articles/checklists viewed, courses viewed and completed) | United States |
| Rapid7, Inc. | Application Logs | United States |
| WildBit, LLC | Transactional email delivery | United States |
| Zendesk, Inc. | Customer support | United States |
| Wildbit, LLC |
Transactional emails | United States |
Notifications and Objections
To subscribe to updates to ScreenSteps' Sub-processor list, please email us at privacy@screensteps.com
To object to a sub-processor, please send an email to privacy@screensteps.com.