This article will show you how to set up a Contributor user who can only create and edit articles but cannot publish them.
Set up your contributor > Add Sites
- Select the Contributor role
- Add an email for the user
- Click Add Sites
Set Viewing Permissions and set Content Management to Limited Access
- Select the Site and set the viewing permissions to the Published Knowledge Base (KB) to whatever you want
- Set Content Management to Limited Access
- Click Next
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