Updated on Sep 09, 2021
If a site is private then you can turn on article ratings.
Navigate to the site settings page.
When users view the articles in the site they will now see thumbs up/thumbs down icons at the bottom of each article.
If a user clicks on one of the icons anyone signed up to receive comment moderation emails for the article will receive an email that looks like this:
Is there any dashboard or consolidated view of article ratings available?
@Nicole - no, there is not.
Will article ratings be made available for public sites?
@Andy - Doing so is not currently on our internal road map.
+1 for public sites. It would also be good if the rater can be given the opportunity to enter a reason if they give a thumbs down. Otherwise we have no idea what needs to be done to fix/improve the article.
Is the ability to rate articles available on public sites?
@Vicki: No - this feature is only available on private sites.
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