If a site is private then you can turn on article ratings.
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How to Allow Users to Rate Articles
Updated on
Customize Your Site
Basic Customizations 5
Customizing the 2019 (New) Template 23
- How to Modify the Home Page Template
- How to Modify the Manual/Chapter Template
- How to Modify the Article Template
- How to modify the color of the text in a foldable section
- How to Edit Your Site's Featured Content Section
- How to Switch Your Site's Home Page to a Compact Layout
- How to Switch Your Category Format between Grid and List View
- How to Change the Sidebar Message
- How to Add Featured Article Lists to the Sidebar
- How to Display Sidebar Content in an Article Page
- How to Add a Recently Updated Article List to the Sidebar
- How to Change the URL for the Contact Us Button
- How to Change the Contact Us Link for Specific Manuals
- How to Add a Description to a Manual
- How to Add a Custom Logo to Your Site Header
- How to Customize the Colors on Your Site
- How to Remove/Restore the User Menu
- How to Switch to the New Site Template
- How to Enable Article Requests for a Site
- How to Style the Article Requests Button
- Dimensions and File Format Needed to Upload Custom Icons
- How to change the icons that appear on each manual
- How to add Contact Us to the footer (and change the text of the footer)
Customizing the 2015 (Old) Template 22
- How to Customize the 2015 (Old) Site Template [Webinar]
- How to Preview your Site Before Publishing in the 2015 (Old) Template
- How to Modify the Site Title/Heading in the 2015 (Old) Template
- How to Modify the site Description in the 2015 (Old) Template
- How to Customize the Colors on your Site in the 2015 (Old) Template
- How to Modify the Body Text Font in the 2015 (Old) Template
- How to Change your Site Theme in the 2015 (Old) Template
- Customize the icons for your manuals in the 2015 (Old) Template
- Customizing the sidebar to show messages, printing, PDF, and other options in the 2015 (Old) Template
- Customize or translate site text in the 2015 (Old) Template
- Add a favicon to your knowledge base in the 2015 (Old) Template
- How to add a custom logo to your site in the 2015 (Old) Template
- How do I add links to a site in the 2015 (Old) Template?
- How to Customize the Header or Footer in the 2015 (Old) Template
- Adding custom CSS and Javascript to your template in the 2015 (Old) Template
- CSS and Javascript Customizations for the 2015 (Old) Template
- Use a custom Google font in the 2015 (Old) Template
- Variables available in the Header and Footer sections of the 2015 (Old) Template
- Using jQuery to reorder the sidebar in the 2015 (Old) Template
- Customizing the date format for "Last Updated" in the 2015 (Old) Template
- Adding Google Translator to your site in the 2015 (Old) Template
- How to make it so manuals aren't left-aligned in the 2015 (Old) Template
Comments and Ratings 9
- How to Enable/Disable Comments for Articles
- How to Allow Users to Rate Articles
- How to Turn Comment Moderation On/Off
- How to Publish Comments
- How to Respond to Comments on an Article
- How to Archive Comments
- How to Delete Comments
- How to Receive Comment Moderation and Article Rating Emails (or Turn Off Email Notifications)
- How to Navigate to the Comments Area
Site Customization FAQs 1
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- Overview of ScreenSteps
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Nicole
Is there any dashboard or consolidated view of article ratings available?
Trevor DeVore
@Nicole - no, there is not.
Andy
Will article ratings be made available for public sites?
Trevor DeVore
@Andy - Doing so is not currently on our internal road map.
Dave
+1 for public sites. It would also be good if the rater can be given the opportunity to enter a reason if they give a thumbs down. Otherwise we have no idea what needs to be done to fix/improve the article.
Vicki
Is the ability to rate articles available on public sites?
Amie Barder
@Vicki: No - this feature is only available on private sites.