How to Change the Contact Us Link for Specific Manuals

Updated Sep 09, 2021

In general, the Contact Us button at the bottom of your knowledge base goes to one email address or webpage.

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However, you can also customize that button for specific manuals so that if a user is in your "Human Resources" manual and they click Contact Us, that user will be sent to an email address or webpage specific to Human Resources.

Follow the instructions below to set that up on a manual-by-manual basis.

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  1. Click Categories & Manuals
  2. Click the action menu next to the manual title you want to update
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3. Edit the manual

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4. Add the email address or webpage and then click Save and Publish

Make sure include mailto: before an email address.

For example, type

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