Many times you will want to send the url for an article to a customer or other user. This article will show you how to easily get the urls for those articles from the administration area.
If your article has not yet been published, you can get a link to the draft version of the article. Follow these instructions to generate a preview URL:
If you would like to view what your knowledge base looks like from a viewer's perspective, here is how.
Click on View Published Site
Remember, you are copying URLs that will send a reader to the customer facing knowledge base--NOT your Admin area where you edit your knowledge base content.