You can exclude certain articles from search results. These articles will still appear in the table of contents, but will not be searchable.
How to exclude an article from search results
Updated on
Organizing Content
Overview of Organization 7
- How is ScreenSteps Organized?
- How Should I Organize ScreenSteps?
- How to go to your published site from the admin area
- How to go from your published knowledge base to the Admin area
- How to reorder manuals, chapters, and articles
- Using ScreenSteps for Customer Support: Where should I publish my content?
- How to Navigate to the Table of Contents (TOC)
Sites 9
- What is a site and who can see it?
- How to Create a Site
- How to Switch between your Account's Sites
- How to Navigate to Site Settings
- How to Make a Site Public/Private
- How to Delete a Site
- How to Make a Site Hidden from Search Engines
- How to Hide a Site from the Site Listing Page
- How to Export an Article Report (CSV of site article titles/status/owners)
Manuals 13
- What is a Manual?
- How to Create a Manual
- How to Edit the Properties for a Manual
- How do I create articles in a manual?
- How to Re-Order Manuals
- How to Publish/Unpublish a Manual
- How to Move a Chapter to Another Manual
- How to Remove or Delete a Manual
- How to Find a Manual that was Removed from a Site
- Add orphaned manuals to a site
- How to Share a Manual Between Sites
- How to Duplicate a Manual and Add it to Another Site
- How to Add Manuals to a Site
Chapters 8
Articles 28
- What are articles?
- How to Create an Article
- How to Duplicate an Article (Make a Copy)
- How to Remove/Delete an Article from a Chapter
- What are Uncategorized Articles?
- How to Create an Uncategorized Article
- How to Move an Uncategorized Article to Manual
- How to Move, Duplicate, or Reference Articles between Manuals or Sites
- How to generate a preview link before an article is published
- How do I show (publish) or hide (unpublish) an article?
- How do I publish a draft version of an article?
- Change which version of an article is shown in the published knowledge base or restore a previous version of an article for editing
- How to add or remove tags from an article
- How do I share the URL for an article from the administration area?
- How do I permanently delete an article?
- How to add an article to a manual from the All Articles list
- How to see where an article is being used in your account
- How do I find unpublished articles?
- How can I send a user to a specific spot in my article?
- Improving article search results for specific terms
- How to exclude an article from search results
- How do I move an article from one chapter to another?
- Recovering an article from the trash
- Quickly finding an article in your account
- What are article aliases?
- Filter articles by tag and other properties
- How to re-order articles (move articles within a chapter)
- How to Bulk Edit Article Properties and Actions (e.g. Move, Publish, Status)
Other Resources
- Overview of ScreenSteps
- Customize Your Site
- Integrations
- Authoring Content
- Admin Tasks
- Permissions
- PDFs
- Contextual Help
- Creating Courses
- Single Sign-on
- Notifications
- Announcements
- Accessibility
- Example Content
- Best Practices
- FAQs
- Course Materials
- Migrating Existing Content to ScreenSteps
- Salesforce and ScreenSteps
- Implementation Guides
Alex Pagano
This is super helpful - can you also exclude entire chapters / manuals from search? Thanks!
Trevor DeVore
@Alex There is not away to exclude entire chapters or manuals. Just individual articles.
Melissa Stokes
Do I need to "exculde from search" a lesson that is unpublished/ in progress? Or is an unpublished article excluded from searches by default?
Trevor DeVore
@Melissa - An unpublished article will not show up in searches.