ScreenSteps

How to create an article

Updated Sep 23, 2021

Your knowledge base is a collection of help articles. Follow these instructions to create a help article in ScreenSteps.

There are two different ways you can create an article in the browser app:

Option 1: create an article within a chapter

Create a new article

  1. Click the manual title where you want to create the article.
TOC | Academy | ScreenSteps
  1. Click the chapter title where you want to create the article.
Accounting | TOC | Academy | ScreenSteps
  1. Move your cursor between any two articles and you will see a + icon. Click on it to add an article at that location.
  2. You can also click on the Create New Article button to create a new article at the end of the chapter.

Give it a name

  1. Enter a title.
  2. Configure any additional options (options may vary based on your account type).
  3. Click Create article.
create article

Option 2: create an article in a site

You can create an article in any manual by clicking the Create a New Article button at the top of the interface.

click new
  1. Enter a title.
  2. Set the manual and chapter based on where you would like to create the article. If you are currently viewing a chapter then that chapter will be the default location.
  3. Configure any additional options (options may vary based on your account type) and click Create article.
create article

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