ScreenSteps
Knowledge Base
Courses
Organizing Content
Overview of Organization
5
How is ScreenSteps Organized?
How Should I Organize ScreenSteps?
How to go to your published site from the admin area
How to reorder manuals, chapters, and articles
Using ScreenSteps for Customer Support: Where should I publish my content?
Sites
11
What is a site and who can see it?
How do I create a site?
How to change the site you are working in
How do I edit a site?
How do I make a site public?
How do I make a site private?
How to access a site
How to delete a site
How do I make a site hidden from search engines?
How to hide a site from the site listing page
Article Report (export a CSV of your site article titles, status and owners)
Categories
2
Organizing manuals in Categories
How to add a category description
Manuals
14
What is a Manual?
How do I create a manual?
How do I edit the properties for a manual?
How do I create articles in a manual?
How to re-order manuals
How do I unpublish (hide) or publish (unhide) a manual?
How do I move a chapter to another manual?
How do you refresh a manual to see the latest changes?
How to remove or delete a manual
I removed my manual from my site and now I can't find it
Add orphaned manuals to a site
How do I share a manual between sites?
How do I duplicate a manual and add it to another site?
How do I add manuals to a site?
Chapters
7
What are chapters?
How do I create/edit chapters?
How do I show (publish) or hide (unpublish) a chapter in a manual?
How to auto-number chapters and articles in a manual
How to copy a chapter to another manual
How do I move a chapter to another manual?
How do I provide a link to a chapter in a manual?
Articles
27
What are articles?
How to create an article
How do I duplicate an article (make a copy)
How do I remove/delete an article from a chapter?
Uncategorized articles
Create an uncategorized article
Move Uncategorized article to manual
How to move, duplicate, or reference articles between manuals or sites
How to generate a preview link before an article is published
How do I show (publish) or hide (unpublish) an article?
How do I publish a draft version of an article?
How to publish or restore a previous version of an article
How to add or remove tags from an article
How do I share the URL for an article from the administration area?
How do I permanently delete an article?
How to add an article to a manual from the All Articles list
How to see where an article is being used in your account
How do I find unpublished articles?
How can I send a user to a specific spot in my article?
Improving article search results for specific terms
How to exclude an article from search results
How do I move an article from one chapter to another?
Recovering an article from the trash
Quickly finding an article in your account
What are article aliases?
Filter articles by tag and other properties
Bulk Edit Article Properties and Actions
Enable javascript to expand/contract chapters
Other Resources
Setting Up ScreenSteps
Overview of ScreenSteps
Customize Your Site
Integrations
Using ScreenSteps
Admin Tasks
Authoring Content
PDFs
Contextual Help
Creating Courses
Single Sign-on
Additional Help Resources
Example Content
Announcements
Best Practices
FAQs
Course Materials
Migrating Existing Content to ScreenSteps
Salesforce and ScreenSteps
Implementation Guides
Recently Updated Articles
How do I get back into my account if I have accidentally locked myself out?
Creating and Editing the Featured Article List Contents
Change Sidebar Message
How do I change or reset a user's password?
How Do I Change the Account Owner?
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ScreenSteps
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Organizing Content
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Articles
How do I find unpublished articles?
Updated Sep 02, 2020
Click All Content > All Articles or Site > All Articles
Zoom: all articles
Select Unpublished for the Published filter
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