How to create an article

Your knowledge base is a collection of help articles. Follow these instructions to create a help article in ScreenSteps.

Create an article in the web app

There are 3 different ways you can create an article in the browser app:

Create an article inline

The easiest way to create an article is to create it inline in the chapter table of contents. As you move your cursor over the space between two articles you will see a + icon. Select it.

click on + icon
  1. Enter a title
  2. Select the article type (if your ScreenSteps plan includes checklists)
  3. Click Create article.
create article
Create an article in a manual

You can create an article in a manual by clicking the New + button at the top of the Articles list.

click new
  1. Enter a title
  2. Select the article type (if your ScreenSteps plan includes checklists)
  3. Confirm the chapter to create the article in
  4. Click Create article
create article
Create an article from the Dashboard

From the Dashboard select Create a New Article.

click create a new article
  1. Select the site
  2. Select the manual/chapter
  3. Enter a title
  4. Select Create and go to site
create article

You will be taken to the site, manual and chapter where the article was created.

Create an article in the desktop app

Launch Pad is a productivity tool that is part of the ScreenSteps desktop application. To learn how to open the Launch Pad, click here >> Launch Pad

Select + Create Article

click create article

Fill out information > click Create

create article

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