Your knowledge base is a collection of articles. Follow these instructions to create an article in ScreenSteps.
There are two different ways you can create an article in the browser app:
1. Create an article within a chapter
1.1. Navigate to the Table of Contents
1.2. 1.Click the manual title where you want to create the article
1.3. Click the chapter title where you want to create the article
1.4. Click +
Move your cursor between any two articles and you will see a + icon. Click on it to add an article at that location.
You can also click on the Create New Article button to create a new article at the end of the chapter.
1.5. Enter article properties
- Enter a title
- Configure other options (available options may vary based on your account type)
- Click Create article.
2. Create an article from a site's top menu
You can create an article from most anywhere in the web application and then assign a location in the knowledge base within its properties.
2.1. Click Create a New Article
This button is at the top-right of the web application interface.
2.2. Enter article properties
- Enter a title
- Set the manual and chapter based on where you would like to create the article. If you are currently viewing a chapter then that chapter will be the default location.
- Configure other options (available options may vary based on your account type)
- Click Create article.
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