ScreenSteps

How to Resend the New User Configuration Email to a User

Updated

If one of your admins or editors needs to get setup again with ScreenSteps then you can resend the configuration email. The configuration email has:

  • Instructions for downloading the ScreenSteps desktop software
  • Instructions for configuring the desktop software.

Click on Account > Users

Account > Users

Select "Resend Configuration" from user action menu

Select Resend Configuration Email from gear menu

Example of the configuration email

Here is an example of the email they will receive.

Example of the configuration email
Previous Article How to Receive Daily Activity Updates
Next Article How to Export a CSV of your Users
Still Need Help? Contact Us