By deactivating users you can temporarily remove admin and editor users from your account. When a user is deactivated they are not counted towards the user limits on your ScreenSteps plan. A user that has been deactivated will not be able to login, post articles, or authenticate their ScreenSteps desktop software.
What do you want to do?
Follow these instructions to deactivate a user
Click on Account > Users
Click on a Username
Check deactivated > Update
The Deactivated checkbox will be disabled if the user is the account owner. The account owner cannot be deactivated.
Follow these instructions to reactivate a user
Click on Account > Users
Click on deactivated username
Uncheck Deactivated > Update
MaKenzi Bates
Is there a way to deactivate accounts in bulk vs one at a time?
Trevor DeVore
@MaKenzi Bates - You can deactivate users when uploading a CSV file as described in https://help.screensteps.com/a/1108991-add-several-users-at-once-bulk-csv-file-upload.