ScreenSteps

How to Find Individual User Activity in Reports

Updated

Reporting is included on all current plans and select legacy plans. If you don't see Reports in your account and are interested in adding them, please reach out to <[email protected]>.

Viewing analytics is available for private sites where users log in to your knowledge base. For those with public-facing sites, we recommend using  Google Analytics.

1. Click Reports

2. Click Viewing/Search

Only those on current plans that include the Content Certification feature will see this as an option.

3. Click Users

4. Select individual user

You can also search for a specific user's name.

5. View individual report

2 Comments

Brian Young

Is there a way to pull this type of reporting, but for multiple users? And any way to automate this reporting? Thanks!

Amie Barder

@Brian: If you create (or already have) a Group for the users, you can filter your data using the "Groups" dropdown menu at the top of the Reports screen.

If by "automate" you mean email the data on a regular cadence to someone, then no - that's not currently possible. I'll be sure to pass this idea along to our product team for consideration, though!

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