Reporting is included on all current plans and select legacy plans. If you don't see Reports in your account and are interested in adding them, please reach out to <[email protected]>.
Viewing analytics is available for private sites where users log in to your knowledge base. For those with public-facing sites, we recommend using Google Analytics.
1. Click Reports
2. Click Viewing/Search
Only those on current plans that include the Content Certification feature will see this as an option.
3. Click Users
4. Select individual user
You can also search for a specific user's name.
Brian Young
Is there a way to pull this type of reporting, but for multiple users? And any way to automate this reporting? Thanks!
Amie Barder
@Brian: If you create (or already have) a Group for the users, you can filter your data using the "Groups" dropdown menu at the top of the Reports screen.
If by "automate" you mean email the data on a regular cadence to someone, then no - that's not currently possible. I'll be sure to pass this idea along to our product team for consideration, though!