How to View Reports in ScreenSteps


Reporting is included on all current plans and select legacy plans. If you don't see Reports in your account and are interested in adding them, please reach out to <[email protected]>.

Viewing analytics is available for private sites where users log in to your knowledge base. For those with public-facing sites, we recommend using  Google Analytics.

1. Click Reports

Click Reports

2. Select a Report type

Only those on current plans that include the Content Certification feature will see this as an option.

3. View Reports


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