How do I deactivate/reactivate a user?

Updated Sep 16, 2019

By deactivating users you can temporarily remove admin and editor users from your account. When a user is deactivated they are not counted towards the admin/editor user limit on your ScreenSteps plan. A user that has been deactivated will not be able to login, post articles, or authenticate their ScreenSteps desktop software.

Click on Account > Users

Click on a Username

Check Deactivated > Update

Deactivate user

The Deactivated checkbox will be disabled if the user is the account owner. The account owner cannot be deactivated.

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